Understand acquisition and patient service cycles.
Maintaining a health patient base.
Growing and maintaining a client base that is delighted with your services and their experience is the key to the health of your business. Satisfied patients can be one of your greatest referral sources–so how are you treating them? Do you spend as much time keeping your current patients happy as you do acquiring new ones? Gryphon Healthcare offers turnkey services for hospitals, ambulatory surgery centers, freestanding emergency rooms, physician groups and large practices to help you understand your patient cycle. You’ll learn how they get on the ride and how to keep them coming back with our experienced team of practitioner-consultants guiding the way.
increasing patient satisfaction
Patient satisfaction and quality care are central to any team’s mission. At times, performance objectives, stakeholder pressure, cost saving measures or market circumstances can make delivering on that promise a challenge.
We work to implement flow and process innovations that improve patient satisfaction and drive patient volume in a long-term, sustainable manner.
In-turn, with a quality-centered focus, you’ll see, greater employee satisfaction and a reduction in turnover, which ultimately will continue to improve your patient satisfaction.
improving the patient experience
Partnering with you to deliver patient-centered, quality healthcare, Gryphon’s strategies for improving patient experience focus on:
- Patient-centered provider training programs and aligned incentives for patient satisfaction scores.
- Capturing, analyzing, and implementing patient feedback at the point of care.
- Supporting patients in the transition from hospital to community care with door-to-door care management to prevent readmissions.
- Ensuring patient safety through our monthly patient safety organization reviews.
Ready to Get Started?
Schedule a call today!
Schedule a call today with one of our revenue cycle experts and we’ll discuss how Gryphon Healthcare can help you shorten your revenue cycles today, and make sure you’re receiving all the reimbursements you’re due!